All sub-accounts · all agents · all days
Each rule restates a condition the vendor wrote. A call is only counted against a rule when it contradicts that wording.
| Rule | Fields | Share | What the criteria say |
|---|
Violations as a share of that field's graded judgements.
| Field | Violations | Graded | Violation rate |
|---|
Click a column to sort.
| Sub-account | Agent | Calls | Graded | Violations | Rate |
|---|